Frequently Asked Questions
If you are a tax-exempt organization and do not have a Linen Plus Tax-Exempt Customer Number, please follow these steps:
Step 1: email your tax certificate to Linenplus at [email protected]
Step 2: On a cover sheet, please include your telephone number and order number if applicable. Please do not write on your tax certificate.
Step 3: Your order will be taxed and a refund generated as soon as our Tax Exempt team verifies your tax-exempt information. Please let us know if you have any questions.... Read more
Linen Plus will ship any order for free within Canada (see below for some exceptions) with a minimum purchase value of $179.00 before taxes via UPS & Loomis Express. Courier service is available through Canada Post upon request.
Shipping Details & Exclusions
|LINEN PLUS SHIPPING OPTIONS|
|SHIPPING METHOD||SHIPPING TIME||SHIPPING RATE|
|Free Standard Shipping*||1-5 business days||$0.00 (orders over $179)|
|UPS Standard||1-5 business days||$9.99 - 178.99(orders under $179)|
|Express||1-2 business days||$60.00|
*Free Shipping may not be available for remote areas. See Shipping Surcharges section below.
Orders are shipped Monday-Friday (excluding holidays). Orders placed after 2:00pm ET begin shipping the next business day. If there is a delay shipping your order, we will contact you within 24 hours.
|ESTIMATED SHIPPING TIMES (STANDARD SHIPPING)|
|All Major Canadian Cities||2 days|
|Ontario, Quebec||1-2 days|
|Manitoba, Saskatchewan, New Brunswick, PEI, Nova Scotia||3-4 days|
|Alberta, British Columbia, Newfoundland & Labrador||1-3 days|
|Yukon Territory, Northwest Territories||6-7 days|
2-Day Shipping to Major Canadian Cities via UPS
Linen Plus will ship any order for free within Canada (see below for some exceptions) with a minimum purchase value of $179 before taxes. UPS 2- 4 Day Ground is our default shipping method for most locations within Canada.
UPS 2-day express shipping is not offered to select locations. Orders being shipped to a PO box, and orders shipping to locations with two zeroes in the postal code will not be eligible for UPS 2-day express shipping. In addition, areas in our shipping surcharges section are also not eligible for UPS 2-day express shipping. Orders to these locations may be shipped via Canada Post by default, unless UPS is otherwise requested by the customer at the time of order.
To request a specific shipping service or inquire about our shipping methods, please email us at [email protected]
Certain remote areas within Canada have limited delivery service and this results in a high shipping costs. We are unable to offer free shipping to these areas, but do have competitive rates with Loomis and Canada Post of which you can take advantage. Once we recieve your order we will contact you with the shipping surcharge. We apologize in advance for any delays or inconvenience this may cause.
These areas include (but are not limited to) Yukon, Northwest Territories, Nunavut and the following postal codes:
V0B, V0C, V0E, V0G, V0H, V0J, V0K, V0M, V0N, V0P, V0R, V0T, V0V, V0W, V0X, V1C, V1E, V1G, V1J, V2H, V2V, V3Y, V6M, V8A, V8C, V8G, V8J, V8M
R0A, R0B, R0E, R0G, R0J, R0L, R8A, R8N, R9A
T0E, T0H, T8S, T0G, T0A, T0C, T0J, T0K, T0P, T0L, T0M, T8V, T9C, T9V
E4P, E4X, E7H, E8E, E8J, E8T
Newfoundland & Labrador:
A0A, A0B, A0C, A0E, A0G, A0H, A0J, A0K, A0N, A0P, A0R, A1E, A1X, A2A, A2B, A2H, A2N, A2V, A5A, A8A
B0E, B0J, B0N, B0P
K0E, K0L, N0E, P0J, P0L, P0P, P0T, P0V, P0W, P0X, P0Y, P5N, P7A, P7B, P8N, P8T, P9A, P9N
Prince Edward Island:
G0A, G0C, G0E, G0G, G0H, G0J, G0K, G0L, G0T, G0V, G0W, G4W, G4X, G5A, G5B, G5H, G5J, G5R, G5T, G7B, G7N, G7P, G8H, G8J, G8K, G8L, G8M, G8N, G8P, J0A, J0K, J0M, J0R, J0T, J0W, J0X, J0Y, J0Z, J1T, J1Z, J3T, J5V, J6E, J8C, J9E, J9L, J9P, J9T, J9Z
S0A, S0C, S0E, S0G, S0J, S0K, S0L, S0M, S0N, S0P, S4A, S4H, S4V, S7A, S9X... Read more
Unlike most sheet brands we don't use any artificial chemicals in our sheets to make them wrinkle-free. Like any 100% cotton products, your sheets will naturally wrinkle but they will wrinkle less and less with every wash and use. We recommend drying your sheets on a low temperature to prevent significant wrinkling, and taking your sheets out of the dryer 5 minutes before the cycle ends and hanging them to dry.... Read more