1. Compliance with Canada Privacy Principles ("APPs"): We adhere to the Canada Privacy Principles to protect your privacy.
2. Transparent Information Management: We manage your personal information transparently and openly.
3. Minimal Data Collection: We collect only the personal information needed to provide you with the best service and customer experience.
4. Use of Personal Information: We inform you about how we might use your personal information.
5. Disclosure of Personal Information: We disclose your personal information only when necessary, and we'll inform you when and why.
6. Data Security: We keep your personal information secure with the use of industry leading technologies.
7. Opt-out of Marketing Material: We respond promptly to your request not to receive direct marketing material.
8. Data Accuracy and Access: We ensure your information is accurate, up-to-date, and accessible to you.
Linen Plus Website Privacy Statement
1. Collection, Use, and Disclosure of Personal Information
If you request information, products, or services through Linen Plus' website, you may be asked to provide personal information. For instance, you need to register for an account to purchase Linen Plus products online. This information helps us set up your account, process your orders, and supply items. In some cases, we share your information with third-party service providers for fulfilling your orders. These third parties are bound by agreements to maintain your privacy.
Examples of information use:
- To complete transactions. - To understand and respond to customer needs. - To communicate with customers and manage relationships. - To recommend products and services. - To process orders and transactions. - To train staff. - To prevent or investigate breaches and meet legal requirements.
Shipping: We may share your personal information with a third-party shipping company solely to facilitate delivery and enable tracking. This sharing is limited to ensure secure and timely delivery, and these companies handle your information securely.
2. Website Usage Information
Linen Plus logs technical information, such as:
- IP address. - Referring website. - Time spent on our site. - Pages visited. - Operating system and browser. - Search engine keywords.
This information helps improve our website and customize your experience. We only attempt to link logs to individuals when necessary for security or legal reasons.
3. Video Surveillance
We use video surveillance for safety and security purposes. Recorded images are viewed as needed and destroyed when no longer required.
4. Keeping Your Information Secure
We provide a secure online environment for personal information transmission. Security is ensured via encryption protocols and physical, organizational, and technical controls.
5. What about spam?
We don't send spam. You can opt-out of email communications anytime.
6. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so review their privacy policies.
7. Changes to this Privacy Statement
8. Contacting Linen Plus
We take full responsibility for managing and protecting your information. Contact our Privacy Officer for privacy concerns.
9. Retention of Your Information
We retain account information according to our records retention schedule. Despite removal or changes, some information may remain in archives or backups.
10. Accuracy of Your Information
You are responsible for providing accurate information and Keeping us updated about any changes to your information.