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High Temperature Hood Type Upright Dishwasher, 30 Racks/Hour - DIHR OPTIMA 12 HR PLUS USA

SKU: NWC-OPTIMA 12 HR PLUS USA
Mfr. P/N: OPTIMA 12 HR PLUS USA
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Details
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Details

Overview

The DIHR OPTIMA 12 HR PLUS USA is a high temperature hood type upright dishwasher built for fast paced commercial kitchens that need reliable sanitizing performance and rapid turnaround. Designed for restaurants, cafeterias, hotels, and catering operations, this commercial hood dishwasher delivers high heat final rinse results that support hygienic warewashing while keeping workflow moving through peak service.

With a rated output of up to 30 racks per hour, the OPTIMA 12 HR PLUS USA is a strong fit for operations upgrading from undercounter capacity or replacing aging hood machines. The hood style lift design helps operators load and unload efficiently, while the high temperature warewashing process provides confidence for foodservice compliance and daily durability.

Specifications

  • Brand: DIHR
  • Model: OPTIMA 12 HR PLUS USA
  • Manufacturer Part Number: OPTIMA 12 HR PLUS USA
  • Type: High temperature hood type upright commercial dishwasher
  • Throughput: Up to 30 racks per hour
  • Application: Commercial warewashing for dishes, glassware, utensils, and foodservice racks
  • Installation style: Hood type pass through configuration for straight line or corner dishroom layouts
  • Sanitizing method: High temperature final rinse sanitizing
  • Typical environments: Restaurants, bars, cafés, hotels, banquet kitchens, institutional kitchens

Features

  • High temperature sanitizing performance to support foodservice cleaning standards without chemical sanitizers
  • 30 racks per hour capacity helps reduce dishroom bottlenecks and improve table turn times
  • Hood lift design improves ergonomics and speeds up loading and unloading during rush periods
  • Commercial grade construction engineered for daily use in demanding kitchen environments
  • Consistent wash results for mixed loads including plates, glassware, and flatware when used with proper racks and detergents
  • Ideal upgrade path for kitchens needing a dependable high temp hood dishwasher for medium to high volume service

Frequently Asked Questions

What does 30 racks per hour mean in real world use?
It means the dishwasher is rated to process up to 30 standard dish racks in an hour under normal operating conditions. Actual throughput can vary based on how quickly racks are scraped, loaded, and moved through the dish area.
Is the DIHR OPTIMA 12 HR PLUS USA a high temperature sanitizing dishwasher?
Yes. It is a high temperature hood type commercial dishwasher that uses a hot water final rinse to achieve sanitizing results when installed and operated to local code requirements.
What type of business is this hood dishwasher best for?
It is a strong choice for restaurants, cafés, hotels, banquet kitchens, and institutions that need faster rack throughput than an undercounter unit and want the efficiency of a pass through hood machine.
Does a high temperature hood dishwasher require a booster heater?
Many high temperature commercial dishwashers require properly sized hot water supply and may require a booster heater to reach sanitizing rinse temperatures. Requirements depend on site water temperature, local codes, and the specific installation. Confirm with your installer and local health regulations.
Can it wash plates, glassware, and flatware in the same machine?
Yes. Like most commercial hood type dishwashers, it can handle a wide range of wares when the correct racks and cutlery containers are used, and when items are properly pre rinsed and loaded to allow full spray coverage.
How do I confirm compatibility with my dishroom layout?
Check available space for a hood type pass through machine, confirm table heights and entry directions, and verify utility connections for water, drain, and power. Providing your layout details to a commercial kitchen installer helps ensure proper fit and efficient workflow.

More Info

Brands DIHR
Product Line Food Services
Select Case Size Each
Manufacturer Part Number OPTIMA 12 HR PLUS USA
Spec Sheet Spec Sheet PDF
Industry / Services Food Services

Reviews

Returns

1. General Returns

  • Return Window: Standard, regularly stocked food‑service equipment may be returned within 30 days of receipt, provided the item is unused and in its original packaging.

  • Refund Method: A credit will be issued to the original method of payment upon receipt and inspection of the returned item.

  • Shipping Charges: Shipping fees are not refundable and will be deducted from the refund. Return shipping costs—including any duties, taxes, or brokerage fees—are the responsibility of the customer.

2. Non-Returnable Items

  • Custom or Special Order Items: Customized or special‑order products and items shipped directly from the manufacturer/supplier cannot be returned.

  • Scratch & Dent / Used / Demo Items:All sales are final for these categories. No returns or exchanges.

3. Restocking Fees

  • Commercial Customers: A restocking fee of 20% of the item’s cost applies.

  • Residential Customers: A restocking fee of 30% of the item’s cost applies.

4. Defective or Incorrect Items

  • Defective Goods: If the item is defective, contact Linen Plus within 5 business days of receipt to initiate a return process.

  • Incorrect Item Received: Please contact us immediately. We'll provide a prepaid return shipping label. Do not ship the item back without authorization, as we cannot guarantee reimbursement for unauthorized shipping costs.

5. Order Cancellations & Modifications

  • Orders are processed promptly, and while we strive to accommodate changes or cancellations, we cannot guarantee this once the order is in processing or shipping stages. Please contact us immediately—preferably before shipment is initiated.

6. How to Return

  1. Reach out to our Customer Care team (see below) to request a Return Merchandise Authorization (RMA), or complete the designated form if applicable.

  2. Once authorized, securely package the item (including all original materials and documentation) and ship it to the address provided by Linen Plus.

  3. Returns will be inspected upon receipt. If eligible, a refund (minus applicable restocking or shipping fees) will be processed to your original payment method.

7. Contact Information for Returns & Support

  • Email: customerservice@linenplus.ca

  • Phone: 1‑855‑469‑5353

  • Please include your order number and a brief description of the return reason when contacting us.


Quick Reference Table

Item Type Return Availability Restocking Fee Refund Shipping
Standard stocked items Yes, within 30 days 20% (Commercial) <br> 30% (Residential) The customer pays
Custom / Special-order items No N/A N/A
Scratch & Dent / Used items No N/A N/A
Defective items Yes, if reported within 5 business days May not apply Covered by Linen Plus
Incorrect items shipped Yes No Covered by Linen Plus
Order modifications/cancellations Possibly if before shipping N/A N/A

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