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DIHR High Temperature Hood Type Upright Dishwasher, 30 Racks /Hour

SKU: NWC-OPTIMA 12 HR PLUS USA
Mfr. P/N: OPTIMA 12 HR PLUS USA
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$11,896.42

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Details

Overview

The DIHR HT 11 USA is a high‑temperature hood‑type upright dishwasher engineered for heavy‑duty, high throughput operations—delivering up to 30 racks per hour (20″ × 20″ rack). Built for reliability, it handles busy commercial kitchens with consistent sanitization and smart water-pressure control.

Specification

  • Model: HT 11 USA – approved for high-temperature operation with booster rise to ~185 °F (85 °C) rinse temperature

  • Capacity: 30 racks/hour (120‑sec cycle shown)

  • Water use: ~0.79 gallons (≈ 3.0 L) per cycle

  • Wash cycles: 120 sec & 180 sec, with partial‑drain for water and chemical savings

  • Dimensions: ~28⅜″W ×28 15⁄16″D ×56 7⁄8″H (hood closed), ~74″H open

  • Construction: Double-walled 304 stainless steel housing, 316 stainless‑steel boiler

  • Power: 10,920 W, 208–240 V, 1‑phase, 45.6 A (also available 3‑phase)

  • Certifications: ETL, CSA and NSF certified to highest sanitation standards

Features

  • Robust triple‑filter overflow & drain system protects the wash pump and extends durability

  • Anti‑drip roof design reduces spotting on glassware and flatware

  • Hood-operated auto start/stop simplifies operation—lift to start wash, close to end cycle

  • Interchangeable stainless steel wash & rinse arms for fast reassembly after maintenance

  • Built‑in rinse aid, detergent, and optional drain pumps for efficient dosing and hygiene

  • Three gauges display wash temp, rinse temp, and water pressure in real time

  • Warranty: 1 year parts and labour; 3 years coverage on major components

Manufacturer Information

DIHR (Italy) is a globally recognized leader in the commercial dishwashing industry, serving over 95 countries with highly automated production. Founded in 1985 and part of the Ali Group, DIHR combines innovative engineering with rigorous quality control to deliver reliable and hygienic equipment

FAQ:

What sanitizing temperature does it achieve?

Rinse temperature reaches approximately 185 °F (85 °C), ensuring NSF-compliant high-temperature sanitization .

Can it handle different water supply temperatures?

Yes—partial‑drain and thermostat controls adjust cycles in case of lower inlet temps; consistent throughput is maintained

How much water does it consume per wash?

Uses only about 0.79 gal (~3.0 L) per 20″ × 20″ rack—economical with partial‑drain water-saving cycles

Is it suitable for corner installation?

Yes—you can configure straight‑through or corner setups with minimal modification .

What is the warranty?

Standard: 1 year for parts and labor; 3‑year coverage on major components for added peace of mind.

More Info

Brands DIHR
Product Line Food Services
Select Case Size Each
Manufacturer Part Number OPTIMA 12 HR PLUS USA
Spec Sheet Spec Sheet PDF
Industry / Services Food Services

Q&A

Reviews

Returns

1. General Returns

  • Return Window: Standard, regularly stocked food‑service equipment may be returned within 30 days of receipt, provided the item is unused and in its original packaging.

  • Refund Method: A credit will be issued to the original method of payment upon receipt and inspection of the returned item.

  • Shipping Charges: Shipping fees are not refundable and will be deducted from the refund. Return shipping costs—including any duties, taxes, or brokerage fees—are the responsibility of the customer.

2. Non-Returnable Items

  • Custom or Special Order Items: Customized or special‑order products and items shipped directly from the manufacturer/supplier cannot be returned.

  • Scratch & Dent / Used / Demo Items:All sales are final for these categories. No returns or exchanges.

3. Restocking Fees

  • Commercial Customers: A restocking fee of 20% of the item’s cost applies.

  • Residential Customers: A restocking fee of 30% of the item’s cost applies.

4. Defective or Incorrect Items

  • Defective Goods: If the item is defective, contact Linen Plus within 5 business days of receipt to initiate a return process.

  • Incorrect Item Received: Please contact us immediately. We'll provide a prepaid return shipping label. Do not ship the item back without authorization, as we cannot guarantee reimbursement for unauthorized shipping costs.

5. Order Cancellations & Modifications

  • Orders are processed promptly, and while we strive to accommodate changes or cancellations, we cannot guarantee this once the order is in processing or shipping stages. Please contact us immediately—preferably before shipment is initiated.

6. How to Return

  1. Reach out to our Customer Care team (see below) to request a Return Merchandise Authorization (RMA), or complete the designated form if applicable.

  2. Once authorized, securely package the item (including all original materials and documentation) and ship it to the address provided by Linen Plus.

  3. Returns will be inspected upon receipt. If eligible, a refund (minus applicable restocking or shipping fees) will be processed to your original payment method.

7. Contact Information for Returns & Support

  • Email: [email protected]

  • Phone: 1‑855‑469‑5353

  • Please include your order number and a brief description of the return reason when contacting us.


Quick Reference Table

Item Type Return Availability Restocking Fee Refund Shipping
Standard stocked items Yes, within 30 days 20% (Commercial) <br> 30% (Residential) The customer pays
Custom / Special-order items No N/A N/A
Scratch & Dent / Used items No N/A N/A
Defective items Yes, if reported within 5 business days May not apply Covered by Linen Plus
Incorrect items shipped Yes No Covered by Linen Plus
Order modifications/cancellations Possibly if before shipping N/A N/A